Grace Harding is studying Sustainability & Environmental Management at Leeds and is currently undertaking a placement year with the University’s Residential Services team, through the Leeds Internship Programme. This year’s campus internships are now being advertised; you can see all open campus internships on the University’s jobs site.
My role as Residential Services Quality Management Assistant is to help with the implementation/upkeep of the Residential Services BSI ISO 9001 Quality Management System. This involves various roles with a few being assisting on internal audits, document upkeep/control and helping train staff members on using our databases.
My degree is in sustainability and environmental management which was a great background to have as I learnt about ISO 14001 before, the similar environmental management system, so having some idea of management systems was very useful. Residential Services is also highly committed to sustainability so it is great to work in a department that shares this interest. Another useful background to have is customer service experience as the role involves dealing with customers to residential services directly and indirectly.
When applying for this role I found the careers centre was a great help, firstly it was through them that I heard about this role but I also had a mock interview and went through my CV with them.
Residential Services have given me so many training opportunities to develop my own skills, to name a few a one day BSI 9001 Requirements course in York and a 2 day BSI Internal Auditor course in Sheffield. I now have these extra skills on my CV to help me in the future and along with the work experience I have gained, my year in industry has been an invaluable experience.
I have absolutely loved my time working for the University, everyone in the department/office is incredibly friendly and it is such a great experience, so I highly recommend applying for the role if you are interested or even just considering a year in industry.
This year’s campus based internships are currently being advertised; there are 24 opportunities (a mix of summer internships and placement year opportunities) across a range of departments and services at the University. You can view and apply for campus-based opportunities on the main University jobs site here .
Applications for many, although not all, of this year’s campus internships close on 14th March 2018.
In addition to the campus based opportunities, the Leeds Internship programme works with various other employers, locally and nationally, including public, private and third sector organisations to offer a wide range of placements and internships exclusively to University of Leeds students. Register your interest here to be kept updated of new opportunities (scroll down and click “Register interest”).