Leeds Management student Katy Ingham completed an internship with Marks & Spencer this summer, through the Leeds Internship Programme. In this post she shares what she learnt and her tips on finding and securing internships.
What is the internship about?
The internship gave me insight into a commercial management role within Marks and Spencer’s. During my internship I worked in the York store. The 8 weeks consisted of trips to distribution sites to understand the whole supply chain, an all expense paid few days in London, where I was lucky enough to spend time in Head Office with the customer insight team and complete the M&S leadership course. However, most of the internship was in store, where I discovered how to be a commercial manager. Typical tasks involved reading figures, implementing changes to the shop floor, engaging staff in giving excellent customer service and creating staff notice boards. Finally, I was given a project based on the new campaign ‘Making every moment special’ for M&S customers. This involved creating my own ideas to add value to the company, which I presented to the Head of Region. I was able to develop my professional network, confidence and commercial awareness throughout my experience. Continue reading